Return Policy

Return Policy

The returned item from you must meet the requirements stated below:

You are responsible for shipping charges when they are returning any of the merchandises.
All returns, for any reason, must be packaged with instruction booklets and all other supplied accessories when it was first delivered to you.
Items are regular price items sales. Return and refund policy are not applied on discounted items

Refunds

Once we receive your item(s), a refund will be processed. The way your refund is processed depends on your original payment method. Customized products are not refundable and not exchangeable in any circumstances. As long as importing airsoft is legal in your country, we have money back guarantee to make sure you receive your order. For more information about this issue, please contact us. A 20% handling fee of the item price would be charged for ANY returned item.

Changes and cancellations

You can cancel your order by sending email to us. However, order cannot be canceled while it is being prepared or once it is shipped. If you are unable to cancel item(s) and need to make a return, please review the Returns & Refunds. In any cases of cancellation, a 20% handling fee of the total item prices would be charged. Shipping cost will not be refunded if the order is shipped.